Sony KDL-32NX650 error 2200 and firmware updates
by johna | July 23, 2024 | Electronics
I picked up a second hand Sony KDL-32NX650 television and was hoping to use the built-in Internet functionality to watch YouTube and other online streaming services.
Unfortunately when trying to use any of the Internet services it showed error 2200, which indicates and Internet connectivity issue.
I checked Sony's website and saw that the firmware version my TV has was older than the latest version and the newer version supported new Internet security protocols which was likely the cause of the issues.
Unfortunately Sony had stopped automatic updates as of 2021 and when I asked for the latest version by email they said they wouldn't help.
I searched the Internet and did manage to find a copy of the latest firmware, which is from 2014.
After updating, the TV was able to connect to the Internet, but only provides ABC and a couple of other streaming services, some of which did not work. Most of the online applications, including the web browser, also did not work.
It's a shame and a sign of the times that a perfectly fine twelve year TV is no longer supported, but it's still useful to me and by adding a Google TV or other device can still do streaming.
The latest version for this TV, and various similar models, is PKG2.120. The version I have for download here is for Australian models.
sony_tvupdate_2012_2120_gaa_auth.zip
To install, download the ZIP file and unzip it, then copy the folder named sony_dtv0FA20A02A0A2_00001201 to a USB device. It's important that the folder be in the root of the USB device otherwise the TV won't recognise it. Then turn on the TV and insert the USB and the TV will automatically start the update and display progress information on screen. At one point the TV will switch off and then turn back on by itself, so don't be alarmed if you see this.
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